We've Got You Sorted.
Questions about your Pling? From fit & feel to tracking and returns, we'll get you sorted.
Common Questions, Sorted.
Everything you need to know about the Pling.
Fit & Feel
How do I get the perfect fit?
Drop it in hot (not boiling) water for 30 seconds, slip it onto your thumb, and hold it for a minute while it cools. It sets permanently to your exact shape. Re-do it anytime if you want a new fit.
Will it fall off while playing?
No. Because it's heat-moulded to your thumb exactly, it sits snugly through aggressive strumming and fast picking. If it ever feels loose, just re-mould it.
Will it affect my picking technique?
There's a short adaptation period — usually half an hour to a full session. After that, most players say it feels completely natural. Some even find their grip improves because they stop squeezing the pick too tight.
Support
How do returns work?
Easy. We offer a 30-day money-back guarantee. If it's not for you, we sort it.
Where do you ship from?
All orders are dispatched from Australia within 48 hours.
Is shipping free?
Free shipping on all orders over $40. Standard shipping is $9.95.
Orders & Tracking
How do I track my order?
You'll receive a tracking link via email once your order ships.
Can I change my order after placing it?
Contact us within 2 hours of placing your order and we'll do our best to help.
What payment methods do you accept?
We accept Visa, Mastercard, Amex, Apple Pay, Google Pay, and PayPal.
The Community Has Your Back
895+ verified guitarists sharing the Pling in action.
Still need a hand?
Drop us a message and we'll sort it. The team's here to help.
Australian Owned. Dispatched within 48hrs.